Shipping Policy:

Our company's shipping policy is as follows, most orders are processed within 3-7 business day's after the order has been received. During any sales event we ask customers to allow up to 7-21 business days for processing and for orders to ship. Once it is out of our facility USPS should deliver within 3-5 business days.

Please allow sufficient time for your order to be processed and receive a tracking number. 

We only ship orders Monday-Thursday.

If your order is outside of the time frame listed above, please email/call us and we will check the status of your order.
****International orders delivery may take longer depending on USPS schedule****

International orders please check with customs prior to calling/emailing us.
 

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Return Policy:

Our company does not allow any products to be returned unless it has been approved by management. If we shipped you the wrong product(s), please send us a picture by email to talkwithkaotic@gmail.com . Do not open the product, we will examine the product before issuing a credit, refund, or the correct item. All shapewear products must be returned in original packaging in order to be exchanged. Shapewear that is used as an "undergarment" can not be exchanged or returned due to sanitary reasons.  Sizing for shapewear varies if you ordered the wrong size and need to exchange you will need to pay for the extra shipping & handling fees, once you mail it back to us we will send you an invoice for the shipping cost of the exchanged product. If you received the wrong product you have 5 business days to return the item to us from the date USPS dropped the package off to your door. Once your order has arrived at our company, please allow our company 3 business days to resubmit and process your order. If our company can not fulfill your order within the 3 business days we will issue a credit refund.

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ID Verification:

Due to a discrepancy in your shipping and billing address, we need to verify your purchase. While we know that this is not the “norm” for companies to do, we ask that you consider the amount of fraudulent activity in today’s online world. As a small business,  we value our customers and we are requesting for you to send a copy of your ID as a reply to this email. Once we receive it your order will be processed and shipped out.

We just need to see the  picture and name to confirm the purchase, you can cover the rest of the information.

Thank you for your cooperation, we appreciate your business!

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Return Address:

Kaotic Von

2802 Camp Creek Pkwy

Atlanta, GA 30344

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Privacy Policy

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Kaotic Von ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.kaoticvon.com. By using our website, you agree to the practices described in this policy.

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1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
Non-Personal Information: Browser type, IP address, and browsing behavior on our site.
Cookies and Tracking Technologies: Data about your interactions with our site to enhance your experience.

 

2. How We Use Your Information
We use your information to:

Process and fulfill your orders.
Communicate with you about your orders and customer service inquiries.
Send promotional emails if you have opted in.
Improve our website and services.

 

3. Sharing Your Information
We do not sell or rent your personal information. We may share it:

With trusted third-party service providers (e.g., payment processors, shipping companies).
As required by law or to protect our legal rights.

 

4. Your Rights
You have the right to:

Access, update, or delete your personal information.
Opt-out of promotional emails by clicking the "unsubscribe" link in the email.
Request details about how we handle your data.

 

5. Cookies
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but doing so may affect site functionality.

 

6. Data Security
We implement reasonable security measures to protect your information. However, no online system can guarantee 100% security.

 

7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

 

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Email: talkwithkaotic@gmail.com

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